Frequently Asked Questions

Yes — ការវិភាគក្រុម operates under a Curacao eGaming license, which is standard for international sportsbook platforms. You can verify our license number on the regulator's public registry. We also undergo quarterly third-party audits of our betting odds and payout percentages.

Decimal odds show your total return per unit wagered (e.g., 2.50 means $2.50 returned for every $1 bet, including your stake). Fractional odds display profit relative to your stake (e.g., 3/2 means $3 profit for every $2 wagered). You can switch between formats in your account settings under 'Odds Display.'

Our predictions are based on team form, head-to-head records, player availability, and historical World Cup data — we do not guarantee outcomes. Past performance data for our prediction accuracy is published in the 'Statistics' section. Remember that any bet on live sports carries inherent risk, and results are never predetermined.

The minimum deposit is $10 for most payment methods. Bet limits vary by market — standard match-result bets have a $5 minimum and $5,000 maximum, while proposition bets (e.g., top scorer) range from $1 to $1,000. VIP accounts can request higher limits after account verification.

Yes — under our responsible gambling policy, you can set daily, weekly, or monthly deposit limits, loss limits, and session time alerts directly in 'Account Settings.' Self-exclusion periods (24 hours to 5 years) can be activated by contacting our support team, and we will close your account for the requested duration.

We require a government-issued photo ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within 90 days). For withdrawals over $2,000, additional source-of-funds documentation may be requested. Verification typically completes within 24-48 hours after document submission.